Phoenix Tail Shell Charm

Our pieces are thoughtfully sourced and selected for their quality, style, and everyday wearability. Materials vary by piece and are listed in each product description.

Our jewelry is designed for everyday wear, but we recommend avoiding prolonged exposure to water, salt water, chlorine, and other chemicals to help keep your pieces looking their best.

Over time, exposure to water, sweat, perfumes, lotions, and other products can affect the finish of jewelry. With proper care and storage, you can help maintain its shine and beauty.

Keep your jewelry away from water, perfumes, lotions, and harsh chemicals. When you're not wearing it, store each piece in a cool, dry place—ideally in its Musea pouch or box.

We love the ocean as much as you do, but we recommend removing your jewelry before swimming, showering, or spending extended time in salt or chlorinated water.

Yes! We carefully select materials that are suitable for sensitive skin. Materials may vary by piece, so you can find specific details in each product description. If you have any questions about a particular piece, feel free to reach out to us.

Orders are typically processed within 1-2 business days and shipping takes approximately 5 business days after your order has been processed. You'll receive tracking information once your order is on its way.

We want you to love your Musea pieces. If something isn't quite right, you can return your order within 7 days of delivery, provided it meets our return requirements. Please see our full return policy for details.

We process orders quickly, but we'll always do our best to help. If you need to make a change, contact us as soon as possible after placing your order.

Oh no! Please contact us within 2 days of receiving your order with your order number and photos of the piece and packaging. We'll be happy to help make it right.

Some Musea pieces are thoughtfully made in California, while others are carefully sourced from trusted partners. Every piece is hand-selected for its design, quality, and effortless coastal spirit to ensure it feels right at home in the Musea collection.

We're always happy to help. Reach us at shopmuseajewelry@gmail.com and we'll get back to you as soon as possible.